1. Who we are
This website (https://internetprofits.co.uk) is operated by Internet Profits LTD, a company registered in England & Wales. Our registered office is Mayden House, Long Bennington Business Park, Main Road, Long Bennington, Newark, Nottinghamshire, NG23 5DJ, England, UK.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the “data controller” of the personal data you share with us via this website. Our ICO registration reference is [ICO Reg: ZAXXXXXXX].
2. What personal data we collect
We collect only what we need. Depending on how you interact with us, this may include:
- Contact details you provide when you open a support ticket or send us a message (name, email, and anything you write in your message).
- Technical data automatically logged by our hosting provider when you visit the site (IP address, browser type, referring page, timestamps). This is used for security and troubleshooting.
- Analytics data — anonymous or pseudonymous usage information — but only if you have accepted analytics cookies.
3. How we use your data
- To respond to enquiries and provide the support you've asked for.
- To operate, secure, and improve this website.
- To send you information you've asked to receive, and to let you unsubscribe from it at any time.
- To comply with our legal obligations (for example, keeping tax records where relevant).
4. Our lawful bases
Under UK GDPR we rely on one or more of the following legal bases:
- Consent — for non-essential cookies and any marketing communications.
- Legitimate interests — to keep the site secure, respond to your enquiries, and understand aggregate site performance.
- Contract — where we're taking steps to enter into or perform a contract with you.
- Legal obligation — where the law requires us to retain or disclose information.
6. International data transfers
Some of the providers we use may process data outside the UK or European Economic Area. Where they do, we rely on transfer mechanisms recognised under UK GDPR — such as the UK International Data Transfer Agreement, adequacy decisions, or the European Commission's Standard Contractual Clauses with the UK Addendum — to make sure your data is properly protected.
7. How long we keep it
We keep personal data only for as long as we need it for the purpose we collected it, or for as long as we're legally required to. Support conversations are typically retained for up to 24 months; server logs for a shorter period. When we no longer need your data, we securely delete or anonymise it.
8. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Ask us to correct data that's inaccurate or incomplete.
- Ask us to delete your data (the “right to be forgotten”).
- Restrict or object to how we use your data.
- Ask for a copy of your data in a portable format.
- Withdraw consent at any time, where we're relying on it.
To exercise any of these rights, contact us via our support desk. You also have the right to complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk.
10. Children
This website is not directed at children under the age of 16. We don't knowingly collect personal data from children. If you believe a child has provided us with personal data, please get in touch and we'll delete it.
11. Changes to this policy
We may update this policy from time to time. When we make material changes, we'll update the “Last updated” date at the top of this page.
12. Contact us
Questions about this policy, or want to exercise your rights? Get in touch:
Internet Profits LTD
Mayden House, Long Bennington Business Park, Main Road, Long Bennington, Newark, Nottinghamshire, NG23 5DJ, England, UK
Open a support ticket